Personal information we hold about our patients is processed fairly and lawfully, as well as retained correctly and properly protected. Accountability will be held directly by the practice owners, and Lizzie Smith will ensure the practice complies with the handling of personal data.
In order to provide our patients with a high standard of safe and appropriate dental care and attention, we need to hold comprehensive and accurate personal information.
We will ask for your consent in the following circumstances where your information may need to be disclosed in order to help treat you as a patient.
For further information on how your information is used, how we maintain the security of our information, and your rights to access information we hold on you, please speak to a member of our reception team who will be happy to provide you with our Data Protection and GDPR Policy.
We will always try to maintain the highest standards and encourage the confidence our customers have in us as an organisation. To achieve this, we request that any complaints be first brought to our attention so we can properly investigate matters. If you wish to file a complaint, please contact us using any of our Contact Details below.
Mrs Lizzie Smith, Rowtree Dental Care, Rowtree Road, Northampton, NN4 0 NY.
Tel: 01604 706 887
Email: lizzie.smith@rowtreedental.co.uk
If you would like to complain about Rowtree Dental Care to a regulatory body, you may do so by contacting your local data protection supervisory authority at the Information Commissioner’s Office on 0303 123 1113 or go to https://ico.org.uk/concerns.
Experience as smooth as it always is. Some people have a fear of dentists, but I actually find it enjoyable, as well as the benefit of keeping my ‘old gnashers’...
Dr Patel is a highly experienced, exceptional dentist who offers invaluable guidance on how my family and I can maintain and improve our dental hygiene between visits. We’ve been loyal...
The staff at Rowtree Dental Care are always very helpful and friendly, and I’ve received excellent treatment. My Dentist, Ronak Patel, explains and reassures me throughout any treatment, which is...
I really appreciated Dr Ronak Patel for getting me in so quickly to fix my broken tooth. He was very nice and made me feel very comfortable throughout the treatment....
A lovely dentist who has totally made dentist visits easy for my little girl, who had a bad experience at a different practice. I really appreciate how kind and patient...
My whole family has been with the dental surgery since it was built. I’m happy that it’s so close to the main surgery! It’s now only me as the kids...
My dentist at Rowtree Dental Practice is great. He is really patient with me as I get very anxious. He has given me good advice on how to improve my...
I have been going to Rowtree Dental Care for many years. For the last few years, Ronak has been my dentist, and I am so happy with his service. I...
We moved to the Midlands from Surrey to be nearer our children and families last year, where we had been with the same excellent dental practice for over 30 years....
I had a recent appointment with a hygienist at Rowtree Dental Care. The wait after arrival was short. The Hygienist was very professional and thorough and advised regarding the necessity...
Experience as smooth as it always is. Some people have a fear of dentists, but I actually find it enjoyable, as well as the benefit of keeping my ‘old gnashers’...
Dr Patel is a highly experienced, exceptional dentist who offers invaluable guidance on how my family and I can maintain and improve our dental hygiene between visits. We’ve been loyal...
The staff at Rowtree Dental Care are always very helpful and friendly, and I’ve received excellent treatment. My Dentist, Ronak Patel, explains and reassures me throughout any treatment, which is...
I really appreciated Dr Ronak Patel for getting me in so quickly to fix my broken tooth. He was very nice and made me feel very comfortable throughout the treatment....
A lovely dentist who has totally made dentist visits easy for my little girl, who had a bad experience at a different practice. I really appreciate how kind and patient...
My whole family has been with the dental surgery since it was built. I’m happy that it’s so close to the main surgery! It’s now only me as the kids...
My dentist at Rowtree Dental Practice is great. He is really patient with me as I get very anxious. He has given me good advice on how to improve my...
I have been going to Rowtree Dental Care for many years. For the last few years, Ronak has been my dentist, and I am so happy with his service. I...
We moved to the Midlands from Surrey to be nearer our children and families last year, where we had been with the same excellent dental practice for over 30 years....
I had a recent appointment with a hygienist at Rowtree Dental Care. The wait after arrival was short. The Hygienist was very professional and thorough and advised regarding the necessity...