Coronavirus – 23 / 3 / 2020

Posted on 23/03/2020 by Rowtree-admin

IMPORTANT: COVID-19 CORONAVIRUS UPDATE 22/03/2020

Following UK wide guidance. The surgery is not undertaking any routine dentistry at the moment. This is because most routine dental procedures have a high risk of transmitting the Covid 19 virus.

Dental procedures using drills and ultrasonics create a large amount of aerosol spray in the environment. With the current virus outbreak, this presents a higher risk of viral transmission to our staff and potentially other patients

We will be seeing dental emergencies and will be following official guidelines as to what constitutes an emergency.

Our telephones will be answered between 8 am and 5pm with a break between 1 and 2.

Our staff will ask a number of questions to assess your needs.

Emergency treatments will be booked at an agreed appointment time.

We are asking patients not to gather in the waiting room. We would like you to let us know when you arrive and then wait in your car in the car park until called if possible.

IFYOU HAVE BEEN ADVISED THAT YOU FALL WITHIN A HIGH RISK GROUP OR IF YOU HAVE ANY COVID 19 SYMPTOMS OR HAVE BEEN IN CONTACT WITH ANYONE KNOWN TO HAVE THESE SYMPTOMS YOU SHOULD NOT ATTEND THE SURGER AND IN AN EMERGENCY SHOULD RING 111

We appreciate your cooperation

Routine procedures (lost crowns, chipped fillings, chipped teeth, cosmetic problems), will be rebooked at a later date but please be aware that this may change as we continue to monitor the situation.

Below is a list of possible dental problems that you may have and will serve as a guide as to whether you will be seen as an emergency patient.

If they have any of these:

1. Mild or moderate pain: that is, pain not associated with an urgent care condition and that responds to pain-relief measures
2. Minor dental trauma
3. Post-extraction bleeding that the patient is able to control using self-help measures
4. Loose or displaced crowns, bridges or veneers
5. Fractured or loose-fitting dentures and other appliances
6. Fractured posts
7. Fractured, loose or displaced fillings
8. Treatments normally associated with routine dental care
9. Bleeding gums

This is classified as routine treatment: non urgent, no treatment will be provided at present as the guidelines are to avoid aerosol spray.

If you have:

1. Trauma including facial/oral laceration(cuts) and/or dentoalveolar (involving teeth and bone) injuries, for example avulsion of a permanent tooth (tooth knocked out)
2. Oro-facial swelling that is significant and worsening
3. Post-extraction bleeding that the patient is not able to control with local measures (pain killers and pressure)
4. Dental conditions that have resulted in acute systemic illness or raised temperature as a result of dental infection
5. Severe trismus- inability to open your mouth due to swelling.
6. Dental conditions that are likely to exacerbate your present medical conditions such as diabetes (that is lead to acute decompensation of medical conditions such as diabetes)

Classified as emergency treatment: please call 01604 706887 at 8am.

If you have:

1. Dental and soft-tissue infections without a systemic effect (they are not unwell or have fever)
2. Severe dental and facial pain: that is, pain that cannot be controlled by the patient following self-help advice (pain killers)
3. Fractured teeth or tooth with pulpal (nerve) exposure

Classified as urgent treatment: please call 01604 706887 at 8am.

We will update this page in due course when new advice is distributed.

Please accept our apologies but we are all doing our best under the present circumstances.

Thank you for your understanding during this time and as our valued patients, we wish you all the best.

Kind regards

Rowtree Dental Care

 

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